Remote Monitoring & Management
Our RMM platform watches your machines around the clock and flags trouble before it becomes an outage. We never sleep, so you don’t have to.
Managed IT · Connecticut & New York · Since 1999
Making technology work, so you can get back to work.
Janus Systems is the IT department for small and mid-sized businesses. We monitor your systems, answer your calls, and keep the whole stack running — computers, servers, networks, printers, phones, tablets. If it’s got a plug, we’ll take care of it.
No charge to start. We come out, meet you, and evaluate what you already have — before we bill a single minute.
1999Year founded
100+Happy clients
19,000+Issues resolved
500+Machines monitored
What we do
Complete IT support, under one number to call
Most shops cover a slice — the computers, maybe the server. We took on the whole role, so there is no vendor ping-pong when something breaks.
Help Desk Support
A real person who knows your setup, not a queue. Open a ticket in the portal or pick up the phone — most issues get solved remotely, same day.
Server Monitoring & Maintenance
Patching, backups, disk and service health, and the routine maintenance that quietly prevents the 4pm Friday emergency.
Network Services
Wired and wireless networks designed, installed and supported — switching, firewalls, Wi-Fi coverage, remote access and the cabling underneath it.
Microsoft 365 Migration & Support
Move mail, files and users to Microsoft 365 without losing a message — then keep licensing, mailboxes and sharing running day to day.
Mobile Device Support
Phones and tablets set up, secured and connected to your mail and files. You’re on the go — so are we, right there with you.
Hardware Repair & Support
Diagnostics and repair on the equipment you already own, plus straight advice on what genuinely needs replacing — and what doesn’t.
Technology Planning
Budgets, refresh cycles and project management, so equipment gets replaced on a schedule you chose instead of the day it dies.
Printers, Copiers & the Rest
There is a lot more than computers on your network now. Printers, copiers, phones, cameras — we support the connected office, not just the desktops.
Why Janus
We service what you have. We don’t sell you what you don’t need.
Choosing a technology partner is hard, and you never really know until you’re in it. Pick wrong and it costs you downtime. So here is our version of a sales pitch: we’ll come out, meet you in person, and evaluate your current systems before we bill a single minute.
Most companies will tell you to replace everything and start over. That’s not us.
Back in 1999 we set out to build a consulting company that actually cares. We didn’t become computer techs — we became technology consultants, taking on the role of the in-house IT department so our clients get one complete solution instead of five partial ones.
What’s in the name?
Janus is the Roman god of gates and doors — of beginnings and endings — shown with a double-faced head looking in opposite directions. He was called on at the start of anything important. We’ve come to see it as the beginning of a great relationship, and the end of your technology problems.
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Your own IT department
All the coverage of in-house staff without the cost of hiring. One number, one team, full accountability.
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Headache relief
If you have computers, you have headaches. We’re the pain relief — and we’d rather prove it than promise it.
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People first
Same faces, year after year. You get people who know your business, your building and your quirks — not a rotating cast.
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Complete solutions
Computers, servers, printers, copiers, smartphones, tablets, telephones. Providing clients with complete solutions — that’s the Janus difference.
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25+ years in business
Founded in 1999 and still here, still local. 19,000+ issues resolved and 500+ machines under watch.
JCare™ plans
Four levels of coverage. Pick where you want us to start.
Every plan builds on the one before it. Not sure which fits? Call us — we’ll look at what you have and tell you straight.
Advantage
Entry-level remote monitoring and management.
0Included hours / month
- Server monitoring
- Automated maintenance
- Inventory reporting
- Maintenance reporting
Select
Our most-requested services, plus full remote monitoring.
4Included hours / month
- Everything in Advantage
- Help desk support
- Remote support
- Network support
Executive
We become your in-house IT department.
UnlimitedHours / month · Mon–Fri 9–5
- Everything in Select
- Scheduled weekly visit
- Advanced planning
- Light project management
Elite
All-inclusive, full-support IT department.
UnlimitedHours / month · 24×7×365
- All I.T. services
- Full project management
- Always available
- No overtime charges
Already a client?
Open a ticket, check status on work in progress, and review your history in the Janus customer portal.
Service area
Local means we show up.
We’re based on the Boston Post Road in Guilford, Connecticut, and we cover the shoreline, the lower Connecticut corridor and into New York. Remote support reaches you in minutes; when the job needs hands on it, we drive.
Outside these areas? Call us anyway — we cover much of the surrounding region.
- New Haven County, CT
- Fairfield County, CT
- Westchester County, NY
- New York City, NY
Get in touch
Let’s talk about what you’ve got.
Tell us a bit about your business and we’ll set up a no-charge evaluation of your current systems. No obligation, and no pressure to replace anything.
Hours
Monday–Friday, 9–5JCare Elite clients are covered 24×7×365.