JCare™ Elite

For businesses and non-profit organizations that need a high-level of regular, frequent, zero-down-time, mission critical technology support services, our JCare™ Elite Service Contract provides:

  • Monitoring and maintaining desktop and laptop computers
  • Monitoring and maintaining servers
  • Reporting on maintenance issues
  • Managing your computer equipment inventory
  • Protecting your e-mail service through spam filtering
  • Protecting your systems through web filtering
  • Keeping your network running smoothly
  • Providing Help Desk support to your staff
  • Providing support over the telephone
  • Supporting your internet usage, including e-mail, websites, and online commerce.
  • Supporting wireless access to connect all staff, all devices, anywhere, anytime.
  • Protecting your data.
  • Managing your technology projects, including making new installations and roll-outs worry-free.
  • Matching your business’s needs with your technology purchases.
  • Planning and executing technology needs during office moves.
These services are offered 24/7/365, on the same business day, with unlimited hours of on-site support through scheduled visits, which you can use to handle such issues as removing viruses or spyware, installing new hardware or software, or upgrading your server or network.

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At this level of support, we become your in-house, full-service IT department. You are assigned a dedicated account technician, who coordinates and manages your needs. You receive comprehensive services, without the need to hire specialized personnel. You are able to manage your technology costs (no travel or overtime charges), without sacrificing the level of service you need. This is the most cost-effective and time-efficient way to keep your technology and business running smoothly.
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The JANUS Guarantee

We are so confident that we solve problems, that we actually guarantee our work. Once a problem is fixed, if it returns, we'll fix it FREE!

Where We Deliver

Janus' principal office is in Branford, CT to be centrally located to its customer base

This allows us to service clients in the following areas and more:

  • New Haven County CT
  • Fairfield County CT
  • Westchester County NY
  • Middlesex County CT
  • Hartford County, CT
  • Nassau County NY